BlueWare’s founders recognized that hospitals were drowning in paper. Even the smallest hospital on their client base generated two million pieces of paper a year. A software solution that created a secure repository for all that paper was becoming imperative by sheer volume. But perhaps even more important was how all that paper could affect the actual quality of care. Therefore, of the 25 modules, we focus on the medical history which happens to be in paper form today for close to 100% of all patients worldwide.

BlueWare was founded in 1993 with the vision to create the all digital health record from cradle to grave for all populations by a group of IBMers including Rose Harr. BlueWare software, now called BestBond aggregates patient information from disparate systems (as well as paper) and merges the information into a common view of the patient’s entire health history that is extremely user-friendly. From the north woods of Michigan, BlueWare has become a principle player in healthcare technology. The BestBond software suite is now used by more than 200 healthcare facilities through the United States and Europe. At present, we have commitment from Guam Memorial Hospital Authority which will provide our on-ramp to the Pacific rim countries.

BlueWare’s stellar solutions has not only lead BlueWare to massive growth, but to numerous awards as well, including: 2008 IBM Beacon Award for Innovation Excellence in Healthcare, 2006 Michigan Top 50 Companies to Watch, 2005 IBM Beacon Award for Best DB2 Solution Worldwide. For a complete list of all awards, please see the Appendix.

People Who Benefit

Benefits to Physician

* 3 Hours a day added to productivity
* All Docs (with security) have simultaneous access
* Virtual Rounding
* Physician Census Feature and Group Census
* Wireless Access
* 7 by 24 access to chart
* Electronic Signature
* Transcription
* Lab Result Graphing
* Electronic forms
* Scanned Documents
* Telephone and verbal orders

Physician Quotes

Dr. Clark Headrick, DO
"I use The Wellness Connection everyday now … I can access it from anywhere… I can see multiple charts for a patient, including the previous visits. Because there is immediate accessibility, I find there is no 'lost chart'. I don't have to try to locate the chart on the floor if it is not in medical records which often used to happen. I have more rapid access to reports such as lab and radiology than the other systems, especially on the floor. In addition, it assists us in our billing process, making it faster."

Dr. Dennis Pank, MD
"With the Wellness Connection available, I am able to access my patient information at home or in the office. I am able to review past admissions for review, access patient demographics, laboratory and x-ray information. I remember how surprised a nurse was when called the unit from home regarding my patient with Wellness, I actually had access to lab results before the results hit the unit."

Dr. Kenneth Yokosawa, MD
"I use Wellness all of the time.....with the web-based access I use Wellness to review my personal and group census while making rounds in the hospital with my wireless laptop, at home and when I am seeing patients in my office. What makes Wellness so valuable is the patient data. I can view radiology reports and laboratory results within 30 minutes of the completed tests.”

Benefits to Executive Office

Direct Benefits
* Healthcare Delivery Contracts
* Union Contracts
* Board Minutes
* Correspondence
* PowerPoint Presentations


Indirect Benefits
* Days reduced in AR
* Length of stay reduced –due to virtual rounding
* Reduced FTEs
* Less repeat tests
* Doctors gain 3 hours of productivity a day
* Dollars Savings
* Paper cost, microfilm, outbound faxing etc.
* Saves Lives
* HIPAA Compliancy
* Time savings across the enterprise
* Community Health Record

Benefits to Medical Records

* No Lost or Misplaced Charts
* Release of Information Workflow
* Remote coding
* Coder Workflow
* Chart Deficiency workflow
* Physician eSignature workflow
* Simultaneous Record Access by Multiple Users
* Remote Access to Patient Information
* Aids in HIPAA “Privacy” compliance for patient record information AUDIT TRAIL –View print fax
* Risk reduction by improving security of charts
* Reduce or Eliminate Storage Fees
* No Chart Folder or Index Costs
* No Pulling and Re-filing Charts (Labor)
* No Shuttling to & from Multiple Locations
* Speeds Filing of Claims Requiring Supporting Documentation

Benefits to Emergency Room

Direct Benefits
* Immediate Access to Chart after hours
* Housing Supervisor not required to get chart
* Access to latest results when a repeat patient presents self
* Less repeat test
* CHIN Community Health Information Network
* Several Entities provide encounter charts
* Assist with the reduction of ER write offs
* Scanning chart immediately allows for quick coding


Benefits to Surgery
* Anesthesia Notes
* Inventory Records

Benefits to Cardiology

* Holter Monitor
* EKG
* Quality analysis support

Benefits to Radiology

Direct Benefits
* Equipment Records
* Storage of Tele-radiology Images
Indirect Benefits
* Simultaneous access of chart
* Results repository

Benefits to Diagnostic Imaging

* Captures X-Rays, Ultrasounds, CAT Scans and more
* Integrates easily into existing Tele-radiology Systems
* Full PACS/DINS
* Dicom Images

Benefits to Pharmacy

Direct Benefits
* Drug Inventory
* Daily Drug Profile
* MAR online
* Doctor Orders online

Benefits to Laboratory

Direct Benefits
* Results online
* Inventory online
* Departmental Documentation online
* Reference Lab for Doctors scan in the request
* Find lab

Benefits to Nursing

Direct Benefits
* Nurse Policies and Procedures
* Old Chart Access
* Instantaneous access to results
* Nurse Charting
* Vital Signs
* I/O Graphing
* Kardex

Benefits to Bio Medical

* Capture/Storage and Presentation of
* ECG
* Holter Monitor
* Spirometer
* Vital Signs
* Temp
* Pulse
* Oximeter
* Blood Pressure
* Glucose Meters
* Body Composition Scales

Benefits to Admissions

* Insurance Cards
* Drivers License
* Consent Forms
* Physicians Orders
* Advanced Directives
* Power of Attorney
* Release forms in general at registration

Benefits to Billing

Direct Benefits
* Access to chart for payor supporting documentation requirements
* Indirect Benefits
* Bills out faster

Benefits to Human Resources

Direct Benefits
* Resumes
* Interview notes
* Evaluations
* Write-ups
* Education and Certification
* Job Applications
* Employee Handbook
* Personal Files Management
* Regulatory Compliance
* Time sheet Management
* Travel and Reimbursement

Benefits to Materials Management/Purchasing

Direct Benefits
* Purchase requests
* Packing slips
* Invoices
* Checks
* Purchase Orders
* Inventory Report
* Accounts Payable Reports

Benefits to Patient Accounting

Direct Benefits
* Reports
* EOB Automatically extracts payment amounts
* Calculates adjustments from Remittances
* Validates all data automatically or visually
* Posts payments & adjustments to billing system
* Auto indexes the EOB information to the correct patient MRN and account number
* Auto indexes the bulk EOB to designated location
* Easy to use, workflow based application
* Electronic Remittance
* Patient Correspondence
* Checks

Benefits to Maintenance and Housekeeping

* Direct Benefits
* Maintenance Record Keeping
* Hazardous Material Data Sheets

Benefits to Payroll

Direct Benefits
* Payroll Reports
* Checks

Benefits to Hospital Business Office

* General Ledger Reports
* Accounts Payable Reports
* Budget Report and Spreadsheets
* Nightly Reports
* Month End Reports

Benefits to Physician Business Office

Direct Benefits
* General Ledger Reports
* Accounts Payable Reports
* Budget Report and Spreadsheets
* Nightly Reports
* Month End Reports
* Automatically extracts payment amounts
* Calculates adjustments from Remittances
* Validates all data automatically or visually
* Posts payments & adjustments to billing system
* Auto indexes the EOB information to the correct patient MRN and account number
* Auto indexes the bulk EOB to designated location
* Easy to use, workflow based application

Benefits to Information System

Direct Benefits
* Paper savings
* Systems Management
* No extra FTE’s
* Wireless enabled
* Browser Based
* Thin client

Enterprise Wide
* Access and Capture
* CHIN Ready
* Hospital Encounters * Home Health care
* Long term care
* Doctors offices
* Ambulance Company
* Etc.

Indirect Benefits
* Low Cost
* Short training time
* Quick ROI
* Secured

Benefits to Marketing
* Materials Library
* Newspaper Clippings

Global Expansion

In 1999, BlueWare went nationwide. 2005 marked BlueWare’s global expansion with the opening of BlueWare’s International Headquarters in Andover, England.

Information Research

BlueWare's interoperability and cutting edge leadership comes from working world wide with HIMSS, customers in England, Ireland, China 2010, Scotland, USA, & Guam, the NHS, and US for profit and not for profit customers.

Technology Innovation:

In 2008, with a new Application Development Team, BlueWare released the most significant new software release in half a decade, BestBond Version 4. The new version offers significant Revenue Cycle Management workflows and is a Software as a Service offering. BestBond Version 4 continues to expand with the addition of biomedical device support, an electronic training module and electronic data entry capabilities in 2009.

2009 marked the release of Version 5 as well, which was the initial cross platform release of BestBond.

In 2010, BlueWare launched BestBond Version 6 at Smart Healthcare in London. Customers were amazed and Prospects scheduled private viewings of the BlueWare BestBond.

BlueWare continues to bring healthcare IT advancements that facilitate secure information sharing among large populations and communities. Regardless of working with small community hospitals in the United States, or large hospital trusts in the United Kingdom, BlueWare’s goal is to connect the healthcare community large or small.

Management Expertise:

Rose Harr, is a dynamic entrepreneur and humanitarian. She is the sole owner of BlueWare, a corporation, and a provider of electronic health information systems with over 220 customers and 100,000 users worldwide. BlueWare is a certified Women Owned Enterprise and IBM Premier Business Partner, with offices in Cadillac, Michigan and Andover, United Kingdom. With electronic health records in the forefront of the future in Healthcare IT, Harr envisions a worldwide Health Information Exchange with BlueWare’s software leading the way. Prior to launching BlueWare, Harr graduated from Michigan State University and was employed by IBM as an Advisory Systems Engineer, Health and Image Specialist, and an AS/400 Advances Application Team Leader. During her 13-year tenure with she implemented two HBOC systems, resulting in $4.5 million in revenues.

As a member on the IBM PartnerWorld Advisory Board and member of the Health Information Management Systems Society, she continuously increases her knowledge and network within the technology industry. Harr is committed to being a voice for women in business and holds memberships with the Women Presidents’ Organization--South East Michigan Chapter and the Enterprising Women Board of Directors.

Harr’s successful management of BlueWare and innovative application of technology to the healthware industry has led to the company’s worldwide growth and recognition:

• 2010 release of BestBond v6.0 revolutionizes EHR industry with icon based interface, multiple platform capabilities and new consumer driven modules for increased patient care and provider response capabilities
• 2010 Harr was a featured Panelist Speaker on ‘Leading Internet Based Enterprises’ at the Global Summit of Women in Beijing, China, with over 1,000 women from over 80 countries in attendance
• 2009 Wellness Connection v4.0 continues to expand with the addition of biomedical device support, an electronic training module, and with electronic data entry capabilities
• 2009 BlueWare was a finalist for the ‘Top Women Owned Businesses in West Michigan’
• 2008 under Harr’s direction, BlueWare released the most significant new product release in half a decade, Wellness Connection Version 4.0. The new version offered significant Revenue Cycle Management workflow and revolutionized Software as a Service offering.
• 2008, 2007, 2006 BlueWare awarded the IBM Beacon Award—Innovation Excellence in Healthcare
• 2007 BlueWare was listed in INC Top 5,000 Companies
• 2007 Harr honored with distinction of an Enterprising Woman of the Year, by Enterprising Women Magazine
• 2007 Harr spoke to women business leaders at the Global Summit of Women, Berlin, Germany.
• 2006 BlueWare received the distinction of being one of Michigan’s Top 50 Companies to Watch.
• 2005 BlueWare expanded internationally and opened an office in Hampshire, United Kingdom.

BlueWare’s Clinical Document Management System has been instrumental in saving hospitals time, money and patient lives in more than 200 facilities across the United States and Europe. BlueWare’s Wellness Connection and now BestBond’s unobtrusive and quick installation allows hospitals to immediately use digital technology for the storage and retrieval of patient health records. Hospitals that have implemented our software have seen a return on investment in six months or less, while physicians using the system now spend three extra hours a day on patient care instead of patient charts.

In 2009, BlueWare continued to enhance its management capability by hiring Nick Geaney as Managing Director. His impact was immediately realized by a 33% growth in sales and a 35% improvement in productivity.

Also in 2009, Deena Edwards received a deserved promotion to Vice President of Finance which contributed greatly to the 33% growth in sales and 35% improvement in productivity through Finance, Human Resources and Cost Containment.

In 2010, BlueWare promoted Donald Blodgett to Vice President of Professional Development.

Client Importance

BlueWare's outstanding track record in the EMR/EHR market can be linked directly to customer input. BlueWare has a user group every year and we discuss clients' ideas and product improvement.

Giving Back to the Community

BlueWare is a an avid supporter of:
Muscular Dystrophy Association
Oasis
United Way
Cystic Fibrosis Foundation
Local High School Band
Local Fire Fighters
and many many more causes

Corporate Profile

Our View

BlueWare believes in a healthcare environment where information is accessible, accurate, and comprehensive. We devote our work to advancing a lifelong electronic health record repository that interoperates with various systems to create the most complete record on the market. We believe that we can utilize each system within an integrated healthcare delivery network to coordinate all patient information together in one user-friendly system, creating the all digital health record from “cradle to grave”.

Our Passion

BlueWare employs a staff of highly skilled and certified professionals, teachers and healthcare leaders to perform in two distinctive areas, Industry Consulting and Product Software Development Specialization in healthcare. Our associates are proficient in healthcare and information systems, and are familiar with the issues of today’s healthcare provider.

Our Commitment

BlueWare strives to address the challenges and develop software solutions that take into consideration the concerns of healthcare providers; cost, installation time and training. We are committed to the integrity of our service and to building relationships with our clients as they grow and prosper. Our undertaking is to build upon the platforms currently in place. Leading the industry in interoperability is one of our initiatives, and we devote much of our research and development efforts to assisting the healthcare industry in creating interoperable health records for health information exchange.

Our Vision

BlueWare is creating a world where healthcare is improved by giving the right people the access to the right information at the right time. We believe that working collectively; we have the tools to lengthen the life expectancy of mankind. We carry this worldwide vision to each and every community we serve.